Telecaller at Dapodi in Pune

Job Description:

Qualification: min 12th / Any Graduate
Experience: 0 to 2 Years or any similar role of Tele-calling, Tele-caller, Telesales, BPO, Customer support executive.
Job Location: Dapodi, Pune
Product: Capital Equipment
Job Category: Sales dept.

Job summery / Objective:
A tele-caller is one who makes outbound calls to inform or promote the company's product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.

Skills required:
Excellent communication skills,
MS office (Word / Excel)
Knowledge of computer programs like CRM and telephone systems.
Ability to multitask and manage time effectively
Fluency in English, Hindi & Marathi
Ability to work independently as well as in a team environment
High level of dedication and commitment

Responsibilities:
Answer incoming calls and respond to customer inquiries.
Contacting current and potential clients to inform them regarding the product and service.
Answering all queries and questions regarding the company and product.
Understanding customers’ requirements by asking questions and closing the deal.
Keeping the customer database maintained and updated.
Taking and processing orders accurately.
Preserve the company’s reputation by handling grievances.
Collaborate with team members and other departments to achieve company goals